WHO ARE WE?
Our website address is: https://www.koltrading.com/
We collect some information when you subscribe on our website, when you connect to your account, buy online, participate to a contest, subscribe to our newsletter, when you write us via our contact form and / or when you disconnect. The received information includes your name, your email, your phone number and address. Furthermore, we automatically receive and register information from your computer and browser, including your IP address, your softwares and materials, and the page that you ask.
When you buy something on https://www.koltrading.com/, within the scope of a buying and sale process, we collect personal data that you provide, such as your name, your address and your email. When you navigate on our e-store, we automatically receive the IP address from your computer in order to get some information that helps us to know your browser and your operating system. E-mail marketing (if applicable): With your permission, we can send you emails about our store, new products and other updates.
When you give us some personal information during a transaction: bank card data input, delivery address or when you send back a purchase, we consider that you agree to our information collection. If we ask for your personal data for a secondary reason, such as marketing, we ask your directly your consent. In addition, we can disclose your personal data if we are required under the law to do it or if you violate our general terms. Our store is hosted by OVH. They provide us the online e-commerce platform that allow us to sell you our products and services. Consequently, your data are stored in the data base of OVH platform. They store your data on a secured server behind a firewall.
When you let a comment on our website, the entered data in the comment form, but also your IP address and the user agent of your browser are collected for helping us to detect spams.
An anonymised channel created from your email address (also called hash) can be sent to Gravatar service for checking if you use it. Confidentiality clauses of Gravatar service are available here : https://automattic.com/privacy/. After your comment validation, your profil picture will be visible publicly next to your comment.
If you are a registered user and you upload images on the website, we advise you to avoid to upload images with EXIF data of GPS coordinates.
If you post a comment on our website, you will be asked to save your name, email address and website in cookies. It is only for your own comfort so you do not need to enter this information if you post another comment later. These cookies expire after one year.
If you have an account and you sign in on this website, a temporary cookie will be created in order to know if your browser accepts cookies. It doesn’t contain personal data and will be deleted automatically after you close your browser.
When you sign in, we will set up a number of cookies to save your login information and your screen preferences. The lifetime of a login cookie is two days, the one of a screen option cookie is one year. If you check « Remember me », your login cookie will be kept for two weeks. If you disconnect from your account, the login cookie will be erased.
By modifying or publishing a publication, an additional cookie will be registered in your browser. This cookie doesn’t include any personal data. It simply indicates th ID of the publication that you just edited. It expires after one day.
EMBEDDED CONTENT FROM OTHER SITES
Articles of this site can include embedded contents (for example, videos, images…). This embedded content from other websites performs in the same way as if the visitor was going to this other website.
USE OF INFORMATION
Any information we collect from you may be used for: – Customizing your experience and meet your individual needs – Providing personalized advertising content – Improving our website – Improving customer service and your support needs – Contacting you by email – Managing a contest, promotion or a survey
STORAGE TIME OF YOUR DATA
If you post a comment, the comment and its metadata are kept endlessly. It allows to recognize and to approve automatically the following comments instead of leaving them in the moderation queue.
For users who log in on our website (if it’s possible), we also store personal data indicated on their profile. All users can see, change or delete their personal data at any moment (excepted their username). Website managers can also see or modify information.
This data is kept for 6 months from the definitive delivery of the last ordered articles. Nevertheless, if the account stays inactive for an uninterrupted period of 6 months, the personal data collected will be erased.
Nevertheless, the personal data whose retention is mandatory (such as accounting documents, delivery notes, etc…) will be kept in the form of archives for the entire period required under the applicable regime.
Users banking data is not collected by Kol Trading and is not processed by Kol Trading.
RIGHTS YOU HAVE ON YOUR DATA
If you have an account or if you posted coments on the website, you can ask for receiving a file with all your personal data that we have about you, including the ones that you provided us. You can also ask for deleting your personal data. This does not take into account the data stored for administrative, legal or security purposes.
TRANSMISSION OF YOUR PERSONAL DATA
Visitors’ comments can be checked thanks to an automated spam detection service.
In order to protect your personal data, we take reasonable precautions and we conform to industry best practicesto ensure no leaks. Bank information is encrypted thanks to Secure Socket Layer (SSL) and stored with an AES-256 encryption. Although no method of Internet transmission or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional genes.